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Bronx Forensic Link Program Suffolk

As a case manager I have found the Brooklyn offices to be a very hostile working environment. There are a number of programs all on the same floor, working under different grants, which creates a lack of unity.

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All staff appear to be over worked due to limited company funds, and there is little support from upper management. The salaries are a real shock, when you consider the cost of living in NYC. Some programs receive raises BUT others don't.

If you apply for a job ASK about yearly raises. It's not about how hard you work but what the actual grant is paying that you are working under for the year.

Since EAC low-balls all their grants they are left with a tiny funding source, which doesn't cover hiring a reasonable staff for a reasonable salary. Most employees leave within a year (the smart ones) other's stay, due to their limited education or poor social skills. Even vacation time becomes a problem because if you want to go, there is no one to cover your case load and your supervisor makes you feel guilty or worst won't let you take the amount of time you put in for.

To top it off there is a nutty old supervisor who runs around opening windows (in the winter) because she claims she has 'hot flashes' so everyone else in the office has to deal with it. This is one place I won't miss. I believe most of EAC programs is a god place to start as a entry level position given their salary payout. I believe the company is a great environment and has some really great Supervisors. The staff are very client oriented and believe in making a difference. Management can be rough as you are juggling many hats.

You have to have great multitasking skills to keep up with the work. There is very generous time off and no issues requesting your time when needed.

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The are other perks that somewhat compensates for the low salary. The Health Home program has so much to offer but people are not really wanting to sign up for the services they will miss appt.' S give the wrong numbers, will not call if not wanting services but when things get a little rough they will call and want the workers to solve all the issues that they have let get out of control. I have learned so much of all services, my Supervisor is tops she is very understanding but most of all she will allow me to choose when I go out in the field, she has helped me to say no if I am unable to, meaning Never promise what isn't in my job description, my coworkers are very lovely talented women from different nationalities, but more so they are all caring young women that want the best for the families that we are all trying to help. The hardest part of my job is not being able to give the client the help that they ask me for especially when not only them but we all need housing affordable housing and most of all work paycheck to paycheck so I can imagine how it is for a family with 1 pay check or no paycheck life can be very stressful.

But I do love it when I or the staff can help a family find what they are needing, whether it being doctor therapist or a dentist by just helping in that part to making it easier it touches home meaning our job, my enjoyable part of work is knowing that I matter at my job my role in finding that client that has gone missing is what I enjoy cause when I find them its up to them to let me know if they want to continue services or not. A typical say at work is knowing that we all got home ok to make it back another day. Working with clients from all walks of life was a very rewarding experience for me. I was able to help many, and even those I could not help, I was at least able to make them feel better than before they arrived to the agency. Sometimes I even put a smile on their face before they left the office.As for the staff, I enjoyed working with each one. I learned a little from each co-worker; they taught me the does and don't of counseling. My supervisors helped me tremendously as they guided me through my internship experience.

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Since the first day I started interning at EAC, specifically the Just For Dads Program, it has been a great experience. A typical day involves creating new client folders after the Case Managers perform an initial intake assessment of those clients and uploading that information onto the database. The day may also involve uploading scores from the various seminars provided for the clients onto the database as well. All the employees and management have been very friendly and appreciative of my assistance to the program. Everyone there does a great job in helping the clients get back on their feet and becoming better people overall.